Refund policy

Because our apparel is made-to-order just for you, we are unable to accept returns or exchanges for reasons such as ordering the wrong size, color, or simply changing your mind.

Damaged or Incorrect Items

We stand by the quality of our products. If your item arrives damaged, misprinted, or defective, we will make it right.

Please contact us at Customrosetrend@gmail.com  within 14 days of delivery with your order number and clear photos of the issue.

Once verified, we’ll send you a replacement at no additional cost to you.

Refunds

Refunds are only offered if a replacement is not possible for a damaged or defective item.

Refunds will be issued back to your original payment method.

We do not provide refunds for shipping delays outside of our control (postal service, customs, or natural events).

Contact Us

If you have any issues or questions about your order or our policy, please contact us by email at Customrosetrend@gmail.com